As a business owner, you will be doing all you can to attract more customers to your small business. Especially now, when many businesses are struggling because of the coronavirus pandemic, you will be stepping up your marketing efforts to win more people to your side.
In theory, your customers will save your business! However, there are cases when they can put you at a loss, such as when they are late making payments owed to you. This can be a real issue, especially when you’re dependent on that money coming in, so what should you do about it? Well, before panic sets in, here are the stages you need to go through.