Every business owner would like to know what their employees think of the company, whether they are happy or if they believe the pay to be fair. This sort of information can be helpful as employers want their employees to be productive and increased productivity is a given when staff are happy, comfortable and motivated.
How many times has a business lost a member of staff due to unhappiness within the business and wished the staff member had spoken up sooner? Not only can this loss be expensive to the company, it can have a knock-on effect if the employee in question shares their negative experience, which can make it harder to hire preferred talent in the future.