Many businesses rely on clients to stay afloat, so a good relationship with them is essential. An efficient and well-done job is not enough—consumers are more demanding than ever. With so many offers out there, they will go to the competition immediately if they think you’ve treated them poorly.
Building a strong relationship goes beyond fulfilling what your contract says. Consumers need to trust you. Adopt these simple practices to impress your clients and improve your reputation among potential customers.