Emerging Social Media Tools Small Businesses must be Aware of

April 27, 2011


We have been looking at various social media tools that all small business owners need to consider for their marketing. With more and more customers utilizing social media; small businesses that fail to integrate these tools will lose their customers to their competitors. We view the ability to track your return on marketing spend as well as lower your marketing cost as the two significant benefits that small business owners can get from the use of social media.
We showed two of the widely used social media tools – Facebook and Twitter in an earlier post. In the previous post we talked about two other tools – YouTube and Flickr. In this post we will discuss some of the emerging social media tools that may not be as popular as the ones we discussed; but are equally helpful.
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Additional Social Media Tools Small Businesses Must Consider

April 24, 2011


In the previous post we discussed two must-have social media tools every small business needs to use to market their business. We argued that social media marketing provides perfect opportunity to get the marketing exposure without spending lot of money.
Many more social media tools beyond Facebook and Twitter have emerged recently. Some of them have the potential to become next Facebook. We want to explore those tools in this post. By jumping on some of these emerging tools small business owners can get advantage over their competitors and improve their sales and profit at a relatively low cost. They can even compete with their larger rivals by harnessing the power of these tools at an early stage.
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Social Media Tools Every Small Business Must Use

April 20, 2011


It is said that half of the money spent on marketing is wasted; you just don’t know which half! Many small business owners have misconception about marketing because of which they end up spending lot of money without getting proper return. One of the 5 fundamental rules of marketing we believe in is that good marketing techniques should not cost lot of money. Internet and social media marketing provides perfect opportunity to get the marketing exposure without spending lot of money.

The reasons for using social media marketing are numerous. [Read more…]

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How to Improve Sales with Community Involvement

November 9, 2010


Many small business owners focus all their marketing effort on advertising and promotions. As we mentioned in this post on 5 Fundamental Rules of Marketing; marketing is much more than just advertising and many times costs very little to do. One of the great marketing opportunities overlooked by small business owners is getting involved with the local community.
Community involvement establishes long-lasting relationship with your customers that will keep your business on top of their mind for a long time. A typical advertising, in contrast, only has a single transaction relationship where the customer will think of your business as a result of advertising flyer or coupon for a short time.
There are several avenues you can explore to get involved with the local community.
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How to make more money while giving customer discount

October 31, 2010


Post from Guest Contributor Chris Blanton, editor of Ingenious Business Guide.
Here is the situation. A loyal customer walks into your business and gets whatever he wants. While paying the bill he asks for a discount. So what do you do? Do you: 1) give in and feel uncomfortable; or 2) refuse and risk losing a client.
The other day I was at the service station D & S Auto in Santa Paula, California where I took my car in for an oil change. When Denny, the owner accepted my payment I inquired “Are you running any specials?” He admitted he wasn’t. So I pushed him: “Can I get a discount?” He looked down at the floor, obviously uncomfortable, and then caved agreeing to knock $5 or 8% off the normally $40 job.
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How to Increase Prices without Upsetting Customers

October 3, 2010


Post from Guest Contributor Chris Blanton, editor of Ingenious Business Guide.
If you’ve ever worked at a business when it raised its prices, you probably endured grumbles from customers. Justifying the increase becomes so exhausting that many merchants take the path of least resistance and just absorb increased costs. But what if you could raise prices and avoid the grumbles?
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How do you deal with “bad” customers?

August 2, 2010


All businesses have “good” customers and “bad” customers. We like to call “bad” customers the “undesirable” customers. You don’t mind losing them because they do not contribute much to your bottom line. In fact, they usually drain too much time, energy and money from you and your business either directly or indirectly. We showed how you can identify these “undesirable” customers in the previous post here.
As a business owner you do have a choice as to who you want as a customer. However, you don’t want to be seen as rude when dealing with these customers, even though at times you may feel compelled to do so. You have to figure out a subtle approach that gets the job done, while at the same time doesn’t appear rude.
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How do you identify “bad” customers?

August 1, 2010


All businesses have “good” customers and “bad” customers. The “good” customers make you a lot of money – directly and indirectly; while “bad” customers do not make you much money and in some cases incur you losses. These “bad” customers not only make you lose money directly; but they also drain your energy and resources in other ways. For many small business owners, the “bad” customers appear to be helping your business on the outside; but when you scratch the surface you may realize that it may not necessarily be the case. They may be doing you more harm to your business than you may realize.
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5 Questions to Ask Before Spending Money on Advertising

July 13, 2010


Many small business owners remain dissatisfied with the return they are getting on their advertising spend. They continue to spend money on advertising month after month just because everyone else is doing it. When asked about what they are getting in return they remain as confused as everyone else.
We think the reasons small business owners are not happy with the return on their advertising spend is they don’t understand how to go about asking the right questions before putting their money down. They should pay attention to few fundamental principles of advertising before sending their next check to the advertising company.
Below we have distilled those principles in the form of questions that every small business owner must ask BEFORE placing an advertisement. By answering these questions and taking appropriate actions you can get the maximum return on your advertising spend.
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Internet Advertising – A Must for Small Business

July 8, 2010


In our previous post we argued that if you are not using Internet and Social Media for marketing you are wasting lot of advertising money. Not only that; but you are also missing an opportunity to reach large number of customers who are increasingly on the Internet. The central tenet in selecting an advertising platform is that you should advertise where your customers are and these days your customers are spending more and more time on the Internet as opposed to traditional platforms such as television and newspaper.
Advertising on the Internet can take many different forms. They are suitable different businesses and budgets. You should look at all the possibilities and select the ones that fit your style, budget, capability and customer preference.
Below we have identified several avenues for Internet advertising along with their characteristics and trade-offs they present.
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