How Can Retailers Boost Foot Traffic in the New Normal?

September 11, 2021


The new normal is here to stay, and no retail business can expect to thrive without realigning with it. Cannabis retail is no exception, but the good thing is that the industry has excellent recovery prospects. The demand is high after the pandemic boom, and more consumers are likely to join the bandwagon. But when it comes to getting the foot traffic back to your retail store, everything boils down to taking the right approach to customer experience. You need not spend a fortune or do a lot to get things on track. Here are some actionable ideas you can implement.

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Filed Under: Strategy Tagged With: ,

How Real-Time Insights Can Drive Customer Profitability

August 23, 2021


Real-time analytics—that is, using mathematics and logic to gain insights from data as it is collected—is a key component of a sound and smart decision-making process. This capability can be utilized to track the effectiveness of marketing campaigns and see how these efforts are translated to sales, to ensure that the bank can enhance its balance sheet management efforts, boost workflow efficiency, and improve the bank’s understanding of customer behaviors. Real-time analytics is one of the crucial features that forward-looking banks should look for when shopping for solutions and products that will bring the digital revolution to their respective organizations.

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Filed Under: Technology Tagged With:

6 Important Tips to Meet and Exceed Customer Expectations

August 22, 2021

As an entrepreneur your goal should not only be to satisfy customers but to exceed their expectations. If you want to stand out from the crowd, you’ll need to go above and beyond by offering your customer the best experience possible.

Don’t think of customer service as an individual part of your company, instead, think of it as a journey from start to finish. How does your target customer feel from the first interaction with your brand until the final product? If you really want to wow your target market, think of the entire customer experience from a holistic perspective.

If you’re eager to get started but you’re not too sure how to go about this, here are some of our best tips and tricks.

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Filed Under: Management Tagged With: ,

5 Tactics to Get More Customers in Your Brick and Mortar Store

August 11, 2021


Online shopping has skyrocketed in popularity, and this shows little sign of slowing down. If businesses want to get customers into stores, they’ve got to get a little creative. With the right tricks up your sleeve, you’ll drive foot traffic and start increasing sales. To inform your strategies, here are a few places to start.

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Filed Under: Sales Tagged With:

5 Major Challenges Facing Small Business in the USA This Fall

August 9, 2021


It has been a turbulent summer in the US, as new optimism and a rebounding marketplace met extreme weather and rising COVID-19 cases. Small businesses are going to be facing a lot of challenges in the months ahead. Here are some of the most important ones that you should pay attention to. The best defense is to prepare yourself ahead of time.

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How to Prevent Customer Identity Theft in Your Business

August 1, 2021


Identity theft is a big threat to online businesses: the fraudsters/hackers access your customers personal information like ID, credit card number, name and address among others. Then, they use this information to open accounts, make online purchases withdraw money or even get tax refunds. Four main ways people can steal your customer’s identity are through oversharing, hacking, phishing/cold calling or an inside job

Safeguarding your customer’s data should be one of your top concerns. A data breach could put your customers in danger financially and physically, it could ruin your business’s reputation and will cost you thousands or even millions to fix depending on the degree of damage caused.

So how do you prevent customer identity theft on your online business? Follow strong digital security practices for your business.

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4 Tips for Business Owners Who are Facing Financial Difficulties

July 29, 2021


All business owners want to see their company thrive, but sadly, this isn’t always the case. Starting a business is always a financial risk, but many businesses have faced an even bigger threat to their profit margins thanks to the pandemic over the last year. Seeing your business struggle is incredibly difficult as you have invested so much of your time, money, and passion into it. If you are a business owner who is facing this kind of hardship, below are a few tips you might find useful to help you get through this rough patch.

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Filed Under: Finance Tagged With: ,

How Businesses Can Make a Good First Impression

July 28, 2021


Every business owner knows that to have a successful business, you need to make your clients happy. The more impressed your clients are by your business, the more likely you are to have a good client reputation. You surely already know that a client’s first impression of your business can make or break the relationship between your client and your business, which is why it’s so important to make it a good impression. But how exactly do you do that? While it may sound like an easy task, there are many factors involved when it comes to a client’s impression of your business, and we’re here to discuss them.

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Filed Under: Management Tagged With: ,

How Can Businesses Protect Employees from Covid-19

July 28, 2021


Covid-19 has wreaked havoc in the lives of everyone all over the world. Ever since its first appearance in China in December 2019 and subsequent spread in every country, the lives of people have not remained the same. Masks are ubiquitous anywhere you go; social gathering has been limited or completely eliminated and businesses have been shut down.

In the last few months there are signs that the spread is getting under control, resulting from higher vaccination rate and herd immunity. Businesses are slowly making plans to open up and bring employees back to the office. As they prepare to do, it is still very important to take all the necessary precautions to protect employees, and themselves, from being affected. Here are the steps business owners can take to prepare for reopening and protect their employees.

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6 Changes Every Business Should Make

July 19, 2021


Everybody knows that evolving as a business is essential. As time moves on, you need to progress forward as well. In fact, there are some things you can do right now that can have a very positive impact, no matter what type of company you run.

Interested in learning more? Below we are going to take a look at six changes that every business should make. Let’s get started.

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