Small Business Information Insights and Ideas

5 Additional Personality Traits Small Business Owners Need

July 10, 2011

In the previous post we discussed 5 personality traits small business owners must have to succeed in small business. To recap, they are – risk taker, decision maker, organized, delegator and responsible. Those who do not have these qualities should think long and hard about getting into small business or at least find a way to mitigate them.
We think there are 5 additional qualities small business owners need to become successful. In the following we describe what those qualities are and why they are important.
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Filed Under: Buyers, Employees, Management Tagged With: Business-Start, Franchise

5 Must Have Personality Traits for Small Business Owners

June 29, 2011

Small business ownership is not for everyone. It takes a special human being to own a small business and be successful at it. However, many people jump into small business without giving much thought to what is required to succeed. Their decision is based on the myths that exist out there about owning a small business.
Before you start down the path of small business ownership you need to think long and hard to see if you have what it takes to be a small business owner. While Some people consider online MBA programs to gain business knowledge it also helps to have these personality traits for success as small business owner. We regularly talk to number of colleagues and clients who themselves are small business owners to understand what personal traits make a successful small business owner. Based on this as well as our own experience as small business owners we have come up with 5 traits every successful small business owner needs. Here they are:
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Filed Under: Buyers, Management, Operations Tagged With: Business-Start, Franchise

How to Run Successful Free Sample Program

June 22, 2011

In the previous post we discussed why giving out free samples needs to be part of marketing strategy for every small business. There are number of benefits small business owners can obtain by giving out samples to existing and new customers. The key to achieving these benefits is to execute the program well. You have to ensure that you reach out to target it to the customers you want to attract. Give out free samples to anyone and everyone and you will waste your money without reaping proper benefits.
To successfully run the sample program you should aim to reach maximum number of potential customers in your target market. You also need to look into getting recommendations from influential people that your target customers admire. Here are some suggestions to make that happen.
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Filed Under: Customers, Marketing, Sales Tagged With: Advertising, Community

Why Free Samples should be part of your Marketing Strategy

June 19, 2011

Free samples are everywhere! Walk into any mall or store and you will find people handing out samples. Go to a grocery store… There are samples of coffee, cookies and many other things… Go to a mall department store… There are samples of perfumes for you to try… Even technology companies that do not have physical stores have got into the game with the so called “freemium” business model. They provide “samples” in the form of limited functionality product for you to “try”. If you want additional functionality you need to pay for it. Apple store is constantly buzzing with people sampling their latest gadgetry.
Samples are everywhere because they work. Customers love samples. It gives them opportunity to “try before they buy.” They don’t have to spend money on something new before figuring out if they will like it or not. It also lets them find new products that they didn’t know existed. With the number of product choices available to consumers increasing every day they do not have time to research all the new products before buying them. Samples provide them a way to uncover something new.
As you can see samples provide companies with an interesting marketing avenue to reach their customers. There are several ways small businesses can use free samples for effective marketing. The list below shows how you can use free samples for low-cost yet effective marketing.
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Filed Under: Customers, Marketing, Sales Tagged With: Advertising, Coupon, Inventory

Ductz – Champion of Customer Service and Marketing

June 15, 2011

If you have been a regular reader of this blog you know that we are strong proponent of customer service and “non-traditional” marketing to improve sales and customer loyalty. We strongly believe that by paying attention to customer service and marketing with emphasis on fundamentals of products and services you can not only significantly improve sales but do so with lower marketing budget.
We are always on the lookout for companies that follow this approach and came across one such company last month at a customer service seminar at IKEA in Canton, MI where I was presenting. I met Dayn Benson, who is Director of Operations at air duct cleaning and HVAC restoration franchise called DUCTZ. Ductz has garnered number of accolades and experienced rapid growth in a short time after being founded in 2002. It was ranked No. 1 in its category by Entrepreneur magazine’s recently released 30th Annual Franchise 500.
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Filed Under: Customers, Employees, Marketing, Sales Tagged With: Community, Customer-Complaint, Franchise

What do Running a Marathon and Small Business have in Common?

June 12, 2011

I am raising funds for Leukemia and Lymphoma Society (LLS) by running the Chicago Marathon on October 9, 2011. The money raised will help with the research and support for Leukemia patients. You can find my fund raising page here, where you can also contribute money for Leukemia patients.
My conversations with the running coach and fellow runners have made me think about the similarities between running a marathon and operating a small business. Based on my past experience with owning and operating multi-unit franchise, I can see that there are number of things in common between the two. Both require significant up-front planning, both need persistence along the way and both need support group to cheer you to the finish line.
Let’s look at each of these similarities in detail.
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Filed Under: Buyers, Management, Operations Tagged With: Business-Start, Cost-Management

15 Practical Ideas to Generate Buzz for Your Business

June 5, 2011

In the last post we talked about how buzz marketing can help small business owners stand out in the crowd and enable them to compete with large companies. Buzz marketing also helps lower marketing cost for small business owners because it costs less compared to traditional marketing avenues such as newspaper, radio or television.
The primary ingredients required to create buzz are buzz-worthy products, suspense, conversation and scarcity. In this post we provide you with practical tips you can use to generate buzz about your business. As you will see the key theme in each of these tips is doing something expected or even outrageous.
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Filed Under: Customers, Employees, Marketing, Sales Tagged With: Advertising, Community, Social-Media

How to Generate Buzz for Your Business

June 1, 2011

Buzz marketing, also known as viral marketing or work-of-mouth marketing has been the buzzword talked about in marketing circles for the last decade. Simply put, buzz marketing is about getting people to talk about your business by using unconventional marketing tactics. These days consumers’ ears and eyes are so inundated with marketing messages that it is difficult for small businesses to stand out and get noticed unless they do “something different.” This is where buzz marketing helps.
Buzz marketing not only helps businesses stand out from the crowd; but it does so by businesses having to spend less money than traditional marketing techniques such as newspaper ads or television and radio commercials.
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Filed Under: Customers, Marketing Tagged With: Advertising, Community

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