The year 2020 saw a dramatic transformation of eCommerce businesses. Consumers forged their shopping habits which raised the brand expectations. Digital marketing, too, saw a remarkable evolution as companies shifted to online resources, especially in the wake of coronavirus restrictions. Brands redesigned their campaigns to reflect new realities.
So, what changes in the year 2021? What are the digital marketing platforms which help you focus your energy? What are the best ways of acquiring, engaging, and retaining customers in 2021?