A good business person should always be looking for ways to bring in new leads. Broadly, there are two categories of building leads. There’s the interruptive method of using advertisements and popups that divert attention toward you and there’s the organic method of building a presence that naturally puts you in the way of attention. Either way, the business and the brand are speaking for themselves. However, there might be more potential in getting your customers to speak for the brand and, in turn, use them to build new leads.