More than ever before, the importance of flexible work came to the forefront of business. The pandemic showed that you can work remotely and efficiently. Workers also see it as a viable way to cut down on commuting time, which can result in more productive work. However, to make the most of this new trend, companies need to get their teams on a digital workspace.
Such a platform is called a work operating system, or Work OS. It is a software that enables teams to design work processes, track projects, and get updates. Different team members can adapt it for different purposes. Like the typical operating system, it allows companies to build their workflows and have them all in one place.
It is a cloud-based setup that gives access to many devices from anywhere. It automates repetitive processes and helps eliminate human error. The system improves data visualization, analysis, and communication on tasks. However, there are important factors to consider while considering the right Work OS to integrate.
Affordability
There are many types of Work OS programs available: Asana, Smartsheet, monday.com, Notion, Wrike, and more. They fit a different range of industries and cater to varying business types. While considering the most affordable option, it is also essential to factor in which will be the most appropriate for your business needs. A work operating system will cost a few bucks and you will want to be sure you’re getting value for money.
For example, you might wonder how much is Asana? Typically, a Work OS has a subscription fee attached to it. In Asana’s case, the Business plan is quite a bit more expensive than the Premium plan. It may work for basic business needs, but it’s important to look at all pricing tiers for the future.
The aim of a Work OS is to save you money in the long run. It decreases wasted time, talent, and resources spent across multiple applications that can be synchronized on one platform. But even all this shouldn’t come at a cost that drastically cuts into profit.
Customization Capabilities
One of the key considerations and the essence of a Work OS is that it suits your specific needs. Of which, no two businesses have the same. It should cater to your project needs and subsequent ones to follow. It is crucial to find a Work OS with the ability to customize its features to meet your demands.
You’d want to find out how well the Work OS adapts to your organization’s workflows and team goals. While some of these Work OS might not replace some industry-specific tools like Salesforce or ERPs, you also need to find out how well they integrate with these other platforms. To ensure this capability, you may need to speak to a representative for the Work OS you’re considering to ensure it fits your business.
Communication Boost
Most Work OS allows for communication within the platform. However, some limit the number of users to the different tiers and make you pay more to add more people. Think about how you will use your Work OS and find the best option that will allow all parties to communicate without costing a fortune.
Also, factor in how you’d have your team communicate on the Work OS. Will a chat section be necessary or a comment section to leave a message associated with a task? Your organization’s framework will help you decide which features will be a benefit or a distraction.
Customer Support
Being able to reach out to someone who knows the in and out of a Work OS is priceless. Especially at the setup phase. Switching platforms can often be challenging and no matter the videos and tutorials you’ve seen, real-time access to a customer representative can make all the difference. As your business expands and grows, you might also need to contact an agent as you change the modalities or upgrade the Work OS.
A good Work OS should offer 24/7 customer support or close to it. They should also have alternate engagement channels, such as social media and emails. Ensure you speak with an agent before committing to guarantee you have the engagement you need.
User-Friendly
A Work OS is to make your work easier and not more challenging. It should be easy to use and simple in formatting. Even the most inexperienced technological workers should be able to use it after basic training. Employees should be able to learn it quickly and reduce some of their workload stress.
All in One
A good Work OS should be a one-stop-shop for an enterprise. It should save time, reduce silos, and improve collaboration. It should also afford good integration features to other platforms.
