Heating, ventilation, cooling, and plumbing systems are essential to the functioning of your building. While it is working well you don’t pay much attention to it. You go about your business just fine. However, when something breaks in any of these systems troubles mount. It can become a nuisance at best and downright disaster in the worst case. Just ask someone who had the basement flooded due to broken water pipe! You want to get the service technician onsite as soon as possible to fix the plumbing issue. Before you get on the phone make sure you do the homework to find the right technician who will do quality job and will not get you in more trouble than you already are in. Here are 5 attributes you should look for when hiring a service technician.
- Expertise – This is the most important attribute you should look for in any company. If they don’t know what they are doing the technician will end up breaking more things rather than fixing the original problem. Does the plumbing service company have enough trained technicians who can diagnose the plumbing issue and fix it quickly? Can they call additional experts if they are not able to fix it themselves? These are all the question you should ask before hiring the plumbing service company to fix your plumbing problem.
- Timeliness – How many times have you waited for several hours for the technician to show up while sacrificing your work? You are already in trouble with the broken pipe. Last thing you want to do is to keep waiting for the technician to arrive. The plumbing service company in Pittsburgh you are hiring should provide you with an estimated time window when the technician will come to your place and show up at the promised time.
- Guarantee – Will the company you are looking to hire provide warranty for the work they are performing? If the pipe or instrument breaks within few weeks or months after fixing it, you will not have peace of mind. You should ask for at least 1 year of warranty from the date of service. The warranty should cover both parts and services, so you don’t keep spending money on the same problem again and again.
- Price – Price should be a consideration for anyone. Fixing a plumbing problem can get very expensive. It helps to shop around to ensure you are not paying too much. However, make sure you are not sacrificing quality to save few bucks. While saving money is important, it should not be at the expense of quality.
- Authorized Technicians – One of the ways you can ensure the quality of work is by looking for a dealer that is manufacturer authorized. For example, if you have Carrier HVAC system look for the Carrier factory authorized dealer. The technicians need to go through rigorous certification process to get the authorized dealer certification. You can be rest assured that you will get quality technicians by hiring them.
It is important to get the plumbing or HVAC issue fixed as soon as possible with the best quality. Looking for these attributes before hiring a company will ensure you will get the best people to fix your problem.
