What exactly is case management software? Well, the exact features differ from product to product, but CMS can serve as a case database, help you track time for billing, manage contacts, and much more. The strange thing is, many practices who are unaware of how accessible the tech has become still aren’t using it. Here are just a few ways it can help.
Organization and Communication
It’s extremely beneficial to have all your case information in one place – and we’re not talking about papers in a folder. With case management software, all pertinent info, including contact info and case details, are securely kept in one place, safer from theft and fire, and faster to access. Your data is backed up and won’t get lost on your desk, in a cabinet, or in the mail.
Having all contact info related to a case in one place is essential. Legal personnel can save an hour a day that might normally be spent tracking someone down. In addition, speaking to clients and other parties becomes a lot more productive when the case history is so readily available for quick review.
Accuracy and Freedom
Listen, we’ve all been there. Spilled coffee, misplaced files, illegible notes, forgotten details, deleting things without understanding it would be vital later on. But with legal case management software, mistakes are few and far between. Cloud based computing has enabled everyone to maintain accurate records.
Case management software is also a great way to introduce more automation into your office. Correspondence, forms, signatures – much of this can be accomplished electronically without throwing yourself all over the place, and CMS makes it possible.
Add to that the mobile features that some software offers. Working with the cloud means that you only need the internet and a device. That means that you can finally enjoy that day at home or weekend getaway without falling behind.
Better Billing and Reports
How do you keep track of billable hours? If you’re jotting this down in a notebook, you’re doing yourself a disservice. Calendar features offered by some software can help you track this easily, so you’re not handing this off to other office personnel for translation and entry.
Another question – how are those marketing efforts going? How are you and your staff performing case by case? If you only have a general answer on hand, you don’t know enough. Get real insight on how your practice is progressing with reports that make clear where you’re excelling – and where you’re slouching.
A lot of potential CMS users hold back because they worry that their work is too niche, or are convinced they have enough of a handle on the day-to-day to negate the need for software. However, software can be customized, tailored to fit your firm’s specialty without stepping on anyone’s toes.
Stop burning the midnight oil and let case management software do some of the heavy lifting. Start making every case a success with software that keeps you organized, informed, safe, and free to work wherever you choose.
